Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Fields

Mark Fields

November 19, 2024

5  out of  5
rating by Mark Fields
"Great customer service. Your agent resolved an issue within a couple hours, called me back and got me insured !!!!"
Profile photo of Tekila Griffin

Tekila Griffin

November 12, 2024

5  out of  5
rating by Tekila Griffin
"I love it Angela is so sweet and easy to talk to she answers every question and always ask how my family is doing I feel like she is apart of my family"
We responded:
"Tekila, thank you for your heartfelt review! We’re so glad to hear that Angela has made such a positive impact on your experience. Her kindness and attentiveness truly shine through, and it’s wonderful to know she feels like part of your family. If you ever need anything else, don’t hesitate to reach out. We appreciate your support!"
Profile photo of Mary Feaster

Mary Feaster

November 8, 2024

5  out of  5
rating by Mary Feaster
"I feel so good about this purchase. I appreciate Laura's knowledge and professionalism. I'm so glad she cold called me. Lol"
We responded:
"Hello Mary, thank you for sharing your positive experience! We’re delighted to hear that Laura’s knowledge and professionalism made your purchase a great one. It’s wonderful to know that her cold call turned out to be so beneficial for you. If you need any further assistance, please don’t hesitate to reach out. "
Profile photo of Asif

Asif

November 8, 2024

5  out of  5
rating by Asif
"This is the best insurance company I have met so far. In past I had 21st century, all states, teachers credit union insurance and the general insurance. This is my experience that State form is the best one. Excellent when it comes to communicate to switch cars as I have multiple policies and vehicles, very competitive rates. They have insured my two primary residences and all rentals. All I can say just one of the best in the country - God bless America."
We responded:
"Hi Asif, thank you for your incredible feedback! We’re honored to be considered the best insurance company you’ve worked with. It’s wonderful to hear that our communication, competitive rates, and comprehensive coverage for your multiple policies and vehicles have met your needs. We’re proud to have earned your trust and to be insuring your primary residences and rentals. Your support means the world to us. God bless America!"
Profile photo of Morgan Nadaline

Morgan Nadaline

November 7, 2024

5  out of  5
rating by Morgan Nadaline
"Angela was great to work with! She was very helpful through the process of transitioning and making sure that I understood everything. She was very responsive in getting back to me with any questions I may of had. I high recommend using them for any insurance needs you may have, they do whatever they can to make sure you are well taken care of!"
We responded:
"Thank you, Morgan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Angela, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Lane Custer

Lane Custer

October 24, 2024

5  out of  5
rating by Lane Custer
"I had the pleasure of dealing with Agent Adrea, and she was very patient with all of my questions regarding coverage for 4 cars and our house. It was determined that our current coverage was already satisfactory, and I felt disappointed that we couldn't give our business to her! She was still positive and professional, and I would not hesitate to recommend State Farm Insurance to friends and family, especially if Adrea is the lead Agent."
We responded:
"Thank you so much for sharing your experience! We’re delighted to hear you received excellent service and was able to assist you with your coverage questions. It’s wonderful to know that her professionalism and positivity left a lasting impression, even though you didn’t need to make any changes. We also want to extend our gratitude for having your auto and home insurance with us. Your trust in State Farm for your insurance needs means a lot. Your recommendation is greatly appreciated, and we’ll be sure to pass along your kind words. If you ever need assistance in the future, please don’t hesitate to reach out. 😊"
Profile photo of Eldar Karmokov

Eldar Karmokov

October 24, 2024

5  out of  5
rating by Eldar Karmokov
"Lorra number one , she’s really help me on auto insurance, thank you so much Lorra 👍🏻👍🏻👍🏻"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Laura was able to assist you so effectively. Your recommendation means a lot to us, and we’ll be sure to pass along your compliments to her. If you need any further assistance, please don’t hesitate to reach out."
Profile photo of Jeff Tucker

Jeff Tucker

October 24, 2024

5  out of  5
rating by Jeff Tucker
"Laura was very helpful and walked me through every step. 10/10 recommend!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Laura was able to assist you so effectively. Your recommendation means a lot to us, and we’ll be sure to pass along your compliments to her. If you need any further assistance, please don’t hesitate to reach out."
Profile photo of Rachel Wilson

Rachel Wilson

October 9, 2024

5  out of  5
rating by Rachel Wilson
"Laura was absolutely amazing! She went above and beyond what I have come to expect from insurance companies. Laura was on top of every issue and made sure to keep me in the loop on what was happening. I'm a very satisfied customer!"
We responded:
"Rachel, thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Laura provided you with exceptional service and kept you well-informed throughout the process. Your satisfaction is our top priority, and it’s wonderful to know that Laura went above and beyond to meet your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! "
Profile photo of Nita Beeta

Nita Beeta

October 2, 2024

5  out of  5
rating by Nita Beeta
"They are always helpful. I can't keep up with anything, so they assist me with finding my account number, my VIN, or anything else I need."
We responded:
"Hi Nita, thank you for the great review and for taking the time to share your experience with our office. We are happy to hear our team has been helpful in assisting with your insurance needs. We appreciate your support and look forward to working with you for many years to come!"
Profile photo of Joanna Graham

Joanna Graham

September 25, 2024

5  out of  5
rating by Joanna Graham
"Laura was awesome to work with she got us a great deal on a bundle insurance and the process took less than 5 minutes."
We responded:
"Joanna, thank you for your fantastic review! We’re thrilled to hear that Laura was awesome to work with and that she secured a great deal on your bundle insurance. It’s wonderful to know that the process was quick and efficient, taking less than 5 minutes. Your satisfaction is our priority, and we’re delighted that Laura made the experience so positive for you."
Profile photo of James lynn

James lynn

September 25, 2024

5  out of  5
rating by James lynn
"Nina is my go to every time I call she has helped me with every vehicle I own which is 4 cars. If she isn't available when I call she returns my calls with in the hour and is always on top of it. I couldn't be happier with the service that she provides."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Nina has been your go-to person and has provided exceptional service for all four of your vehicles. It’s great to know that she consistently returns your calls promptly and is always on top of things. Your satisfaction means a lot to us, and we’re delighted that you’re so happy with the service she provides."
Profile photo of Kevin Abel

Kevin Abel

September 24, 2024

5  out of  5
rating by Kevin Abel
"Laura was very helpful . I switched over to State Farm. The transition was was easy and fitting for my needs . I would recommend giving them a call . They saved me money from my previous provider."
We responded:
"Thank you for your wonderful review! We’re delighted to hear that Laura was very helpful and made your transition to State Farm easy and fitting for your needs. It’s great to know that we could help you save money compared to your previous provider. Your recommendation means a lot to us!"
Profile photo of Amy Ennis

Amy Ennis

September 11, 2024

5  out of  5
rating by Amy Ennis
"Angela is awesome! She made switching to State Farm as seamless as possible and saved us money as well. I highly recommend taking your insurance needs to them."
We responded:
"Amy, thank you so much for your kind words! We’re thrilled to hear that Angela made your switch to State Farm seamless and helped you save money. Your recommendation means a lot to us, and we’re grateful for your trust in handling your insurance needs. If you ever need anything else, please don’t hesitate to reach out!"
Profile photo of Amos L Montgomery Meggett

Amos L Montgomery Meggett

August 25, 2024

5  out of  5
rating by Amos L Montgomery Meggett
"This State Farm Insurance agent is the real deal. He makes sure you come first and works hard to meet all of your needs!"
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that our State Farm Insurance agent has provided such exceptional service, always putting your needs first and working hard to meet them. Your satisfaction is our top priority, and it’s wonderful to know that we’ve met your expectations. Thanks again for sharing your experience!"
Profile photo of Brandon Elliott

Brandon Elliott

August 23, 2024

5  out of  5
rating by Brandon Elliott
"Nina is great to work with and always helps me when I need it."
We responded:
"Thank you for your kind words! We’re delighted to hear that Nina always takes great care of you. Your satisfaction is our top priority, and it’s wonderful to know that Nina consistently provides excellent service. Thanks again for sharing your experience!"
Profile photo of Devon Foster

Devon Foster

August 23, 2024

5  out of  5
rating by Devon Foster
"Nina always takes great care of me."
We responded:
"Devon, thank you for your kind words! We’re delighted to hear that Nina always takes great care of you. Your satisfaction is our top priority, and it’s wonderful to know that Nina consistently provides excellent service. Thanks again for sharing your experience!"
Profile photo of Adam Agapie

Adam Agapie

August 22, 2024

5  out of  5
rating by Adam Agapie
"Laura was absolutely wonderful. Held my hand thru the whole process. Couldn’t be more please to buy insurance lol so that should tell you how great she is. Thanks again"
We responded:
"Adam, thank you for your fantastic feedback! We’re thrilled to hear that Laura provided such wonderful support throughout the entire process. It’s great to know that she made buying insurance a pleasant experience for you. Your kind words mean a lot to us, and we’ll be sure to share them with Laura and the rest of the John Cole State Farm Insurance team. Thanks again for sharing your experience!"
Profile photo of Molly Kruger

Molly Kruger

August 16, 2024

5  out of  5
rating by Molly Kruger
"My agent Laura is fantastic. She’s been so helpful with adding a car and house to existing my policy. She also made getting my wedding ring insured a breeze. I truly appreciate her diligence in following up with tasks that needed to be done and I couldn’t be more happy with the John Cole team and State Farm! Highly recommend based on pricing and customer service."
We responded:
"Molly, thank you for your fantastic feedback! We’re thrilled to hear that Laura has been so helpful in adding your car and house to your policy, and making the process of insuring your wedding ring a breeze. Her diligence and follow-up are truly appreciated. We’re glad to know you’re happy with the John Cole team and State Farm. Your recommendation based on our pricing and customer service means a lot to us. If you need any further assistance, please don’t hesitate to reach out!"
Profile photo of Caleb White

Caleb White

August 13, 2024

5  out of  5
rating by Caleb White
"Laura provided quick service and answered all of my questions. She was very friendly and helped me with the exact coverage I needed. I did not have to go through any process of robot answers and pressing numbers just to speak with someone. Thank you very much for the help!"
We responded:
"Caleb, thank you for sharing your experience! We’re delighted to hear that Laura provided you with quick and friendly service, and that she was able to help you find the exact coverage you needed. We’re glad you appreciated the personal touch without having to deal with automated systems. Your satisfaction is very important to us. If you need any further assistance, please don’t hesitate to reach out!"
Profile photo of Elmer Abner

Elmer Abner

August 1, 2024

5  out of  5
rating by Elmer Abner
"Above and beyond"
We responded:
"Elmer, thank you for your kind words and for trusting John Cole State Farm with your insurance needs. We can't thank you enough for your support. Your satisfaction and trust mean a lot to us. If you need any further assistance, please don’t hesitate to reach out! "
Profile photo of Tonia Porter

Tonia Porter

July 25, 2024

5  out of  5
rating by Tonia Porter
"Nina Elliot has been helping me with my insurance needs for 13 years. I can always count her to let me know when I need to upgrade to get the most out of my policies!"
We responded:
"Thank you, Tonia, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Nina, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Connie Thomas

Connie Thomas

July 25, 2024

5  out of  5
rating by Connie Thomas
"John Cole insurance is the best, Nina is always there to help you when your having a problem and there to help you keep your insurance updated"
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that you consider John Cole Insurance the best and that Nina has been consistently helpful in addressing your concerns and keeping your insurance updated. Your satisfaction and trust mean a lot to us. If you need any further assistance, please don’t hesitate to reach out!"
Profile photo of destinee foster

destinee foster

July 25, 2024

5  out of  5
rating by destinee foster
"Nina is great and always answers my questions"
We responded:
"Thank you for your kind words! We’re delighted to hear that Nina consistently provides you with great service and answers all your questions. Your satisfaction is very important to us. If you need any further assistance, please don’t hesitate to reach out!"
Profile photo of Brenna Ritteger

Brenna Ritteger

July 18, 2024

5  out of  5
rating by Brenna Ritteger
"Crazy how above and beyond they go to help get you what you need Shannon has literally been the best agent i have ever had compared to all other companies that I have had for insurance"
We responded:
"Thank you for your amazing feedback! We’re thrilled to hear that Shannon has gone above and beyond to meet your needs and that you consider her the best agent you’ve ever had. Your satisfaction and trust mean the world to us. If you need any further assistance, please don’t hesitate to reach out!"