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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 13, 2023

5  out of  5 rating by Emily
"Super nice at that office"

David Scofield

September 8, 2023

1  out of  5 rating by David Scofield
"We were policy holders for 25 years, we had a hidden water leak in the wall (we're with American Family now and hidden water Damage comes with all home owners policies) They Changed adjusters on us after 1 1/2 months into it and after we reported them to the insurance Commissioner for lack of any real customer service. They finally sent an adjuster 2-3 months later and denied it same day. 25 years with them and we get none to no customer service, I can say without reservation.. THERE A JOKE."

Justin Daniels

September 1, 2023

5  out of  5 rating by Justin Daniels
"Great help from Laura. Very patient and detailed"

Mary-Ivory Jackson

August 3, 2023

5  out of  5 rating by Mary-Ivory Jackson
"Laura and Nina were great! They answered all my questions and saved me some money!"

Foreign Legacy LLC

June 22, 2023

5  out of  5 rating by Foreign Legacy LLC
"Angela has been wonderful to work with on my insurance coverage. She was able to save us a few hundred dollars and find the best plans for my family. I would definitely recommend if you are looking to switch carriers."

Kelvin Merdy

May 11, 2023

5  out of  5 rating by Kelvin Merdy
"Thank you for all of your help and I'm glad you are helping me GOD BLESS 🙏🙏🙏"

tyjuan johnson

April 28, 2023

5  out of  5 rating by tyjuan johnson
"Great customer service. Took time to explain the rates."

Bettie Elsbury

April 11, 2023

5  out of  5 rating by Bettie Elsbury
"I love state farm insurance! John and his team go out of their way to make sure your in good hands. Would highly recommend them! They are quick and on it no matter the situation! Keep up the great work guys. You are the best!"

Ethan Downs

March 31, 2023

5  out of  5 rating by Ethan Downs
"Nina was very helpful and always got back to me in a timely manner!"

Kris Craven

March 17, 2023

5  out of  5 rating by Kris Craven
"Angela is quick to respond to questions and is very competitive on rates."

Colin Dunn

March 14, 2023

4  out of  5 rating by Colin Dunn
"Nina and the John Cole team have made my transition into my first home, and bundling policies extremely smooth. While shopping around, they were the only ones to thoroughly review the home insurance plan with me before purchasing. They have continued to respond quickly and answer all of my questions."

Maggie Williams

January 26, 2023

5  out of  5 rating by Maggie Williams
"The team at John Cole State Farm Insurance is very professional and caring. Best rates that I have found in the insurance world."

Nichole Calderhead

January 26, 2023

5  out of  5 rating by Nichole Calderhead
"Great customer service!"

Erick Torres

January 6, 2023

5  out of  5 rating by Erick Torres
"Thank you for your good service.!"

Frank Rice

December 30, 2022

5  out of  5 rating by Frank Rice
"Great customer service! Nina was very helpful and pleasant to speak."

Leslie Stevens

November 21, 2022

5  out of  5 rating by Leslie Stevens
"I am very happy with the service I received as I switched to State Farm. Everything was thoroughly explained and all my questions answered by Angela. I feel that I have made the right move for my insurance needs."

Beth Baker

November 21, 2022

5  out of  5 rating by Beth Baker
"My husband and I are seniors, first time home owners moving across country to a more affordable life. After an unpleasant experience with our previous auto insurance company, we called John Cole's office, which was recommended by our realtor. John was out of the office, so Angela took us on. We couldn't be happier. She is kind, knowledgeable, efficient and ethical, offering an awesome home/auto policy that exceeded the (very good) benefits that we had with our car. With all the changes we're having to make, we're grateful that we can rest easy knowing we're well taken care of at State Farm. Thank you Angela!"

sydnee pyles

November 21, 2022

5  out of  5 rating by sydnee pyles
"Angela was extremely helpful in explaining what my coverage was, why it costs what it does, and how we could better it over time. I knew little to nothing going into the online quote and feel well educated and confident in my coverage!"

angel mally

November 8, 2022

5  out of  5 rating by angel mally
"Nina Elliott, with State Farm, is a jewel, and the epitome of Customer Service and all it represents. Nina greets you everytime with a cheerful voice, a caring concern, and honestly means it. I look forward calling in to talk to her even if it is to pay my bill, how often does that happen? In this day of trying to find a voice at the end of the tunnel you will be fortunate to find Nina. Give her a call and see if I am correct."

Karen Sylvester

November 3, 2022

5  out of  5 rating by Karen Sylvester
"I have nothing but good to say about this State farm office! They have bent over backwards every time we have needed them! We travel often, we have needed roadside assistance, replace windshields, even a tow or two! Always greeted with nothing but kindness and Care! Nina and Angela ROCK!!! Blessings, Karen"

Mandy Keller

November 3, 2022

5  out of  5 rating by Mandy Keller
"Nina is awesome to work with and very helpful with all my questions and she is very quick to respond ."

Rachel Basey

October 27, 2022

5  out of  5 rating by Rachel Basey
"Our agent is Nina, she is awesome! She is the best! Very sociable very understanding and always helpful! She is the best person I have ever worked with for insurance!"

Autum Wimmer

October 27, 2022

5  out of  5 rating by Autum Wimmer
"Highly recommend working with John Cole and his team at State Farm. They are all super respectful and very responsive."

Samantha Smith

October 26, 2022

5  out of  5 rating by Samantha Smith
"Nina Elliott is wonderful. She answered all my questions, got my car insurance and renters insurance ready quickly and understood my budget. It was really nice to have someone to talk to and not try to get me to spend more than I could afford."

Patricia Williams

October 24, 2022

5  out of  5 rating by Patricia Williams
"I've always loved State Farm!"