Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kelvin Merdy

May 11, 2023

5  out of  5 rating by Kelvin Merdy
"Thank you for all of your help and I'm glad you are helping me GOD BLESS 🙏🙏🙏"

tyjuan johnson

April 28, 2023

5  out of  5 rating by tyjuan johnson
"Great customer service. Took time to explain the rates."

Bettie Elsbury

April 11, 2023

5  out of  5 rating by Bettie Elsbury
"I love state farm insurance! John and his team go out of their way to make sure your in good hands. Would highly recommend them! They are quick and on it no matter the situation! Keep up the great work guys. You are the best!"

Ethan Downs

March 31, 2023

5  out of  5 rating by Ethan Downs
"Nina was very helpful and always got back to me in a timely manner!"

Kris Craven

March 17, 2023

5  out of  5 rating by Kris Craven
"Angela is quick to respond to questions and is very competitive on rates."

Colin Dunn

March 14, 2023

4  out of  5 rating by Colin Dunn
"Nina and the John Cole team have made my transition into my first home, and bundling policies extremely smooth. While shopping around, they were the only ones to thoroughly review the home insurance plan with me before purchasing. They have continued to respond quickly and answer all of my questions."

Maggie Williams

January 26, 2023

5  out of  5 rating by Maggie Williams
"The team at John Cole State Farm Insurance is very professional and caring. Best rates that I have found in the insurance world."

Nichole Calderhead

January 26, 2023

5  out of  5 rating by Nichole Calderhead
"Great customer service!"

Erick Torres

January 6, 2023

5  out of  5 rating by Erick Torres
"Thank you for your good service.!"

Frank Rice

December 30, 2022

5  out of  5 rating by Frank Rice
"Great customer service! Nina was very helpful and pleasant to speak."

Leslie Stevens

November 21, 2022

5  out of  5 rating by Leslie Stevens
"I am very happy with the service I received as I switched to State Farm. Everything was thoroughly explained and all my questions answered by Angela. I feel that I have made the right move for my insurance needs."

Beth Baker

November 21, 2022

5  out of  5 rating by Beth Baker
"My husband and I are seniors, first time home owners moving across country to a more affordable life. After an unpleasant experience with our previous auto insurance company, we called John Cole's office, which was recommended by our realtor. John was out of the office, so Angela took us on. We couldn't be happier. She is kind, knowledgeable, efficient and ethical, offering an awesome home/auto policy that exceeded the (very good) benefits that we had with our car. With all the changes we're having to make, we're grateful that we can rest easy knowing we're well taken care of at State Farm. Thank you Angela!"

sydnee pyles

November 21, 2022

5  out of  5 rating by sydnee pyles
"Angela was extremely helpful in explaining what my coverage was, why it costs what it does, and how we could better it over time. I knew little to nothing going into the online quote and feel well educated and confident in my coverage!"

angel mally

November 8, 2022

5  out of  5 rating by angel mally
"Nina Elliott, with State Farm, is a jewel, and the epitome of Customer Service and all it represents. Nina greets you everytime with a cheerful voice, a caring concern, and honestly means it. I look forward calling in to talk to her even if it is to pay my bill, how often does that happen? In this day of trying to find a voice at the end of the tunnel you will be fortunate to find Nina. Give her a call and see if I am correct."

Karen Sylvester

November 3, 2022

5  out of  5 rating by Karen Sylvester
"I have nothing but good to say about this State farm office! They have bent over backwards every time we have needed them! We travel often, we have needed roadside assistance, replace windshields, even a tow or two! Always greeted with nothing but kindness and Care! Nina and Angela ROCK!!! Blessings, Karen"

Mandy Keller

November 3, 2022

5  out of  5 rating by Mandy Keller
"Nina is awesome to work with and very helpful with all my questions and she is very quick to respond ."

Rachel Basey

October 27, 2022

5  out of  5 rating by Rachel Basey
"Our agent is Nina, she is awesome! She is the best! Very sociable very understanding and always helpful! She is the best person I have ever worked with for insurance!"

Autum Wimmer

October 27, 2022

5  out of  5 rating by Autum Wimmer
"Highly recommend working with John Cole and his team at State Farm. They are all super respectful and very responsive."

Samantha Smith

October 26, 2022

5  out of  5 rating by Samantha Smith
"Nina Elliott is wonderful. She answered all my questions, got my car insurance and renters insurance ready quickly and understood my budget. It was really nice to have someone to talk to and not try to get me to spend more than I could afford."

Patricia Williams

October 24, 2022

5  out of  5 rating by Patricia Williams
"I've always loved State Farm!"

Amber

October 18, 2022

5  out of  5 rating by Amber
"I have had the BEST customer service! I really mean it. Nina Elliott always answers any of my questions, and when I was hit by an uninsured diver she went out of her way to make me feel safe. She called to check on me and my two small kids, and made sure I was compensated in a very fast and efficient manner."

Becky Westfall

October 10, 2022

5  out of  5 rating by Becky Westfall
"Very competitive pricing with efficient customer service."

Tonia Porter

October 1, 2022

5  out of  5 rating by Tonia Porter
"Nina Elliot has been helping me with my insurance needs for 10 years. I love how she makes recommendations to upgrade my life insurance as I get older."

Martha Shelton

September 30, 2022

4  out of  5 rating by Martha Shelton
"I have been pleased with the help that Angela has given to me. One weekend I had a question and called in. The man on the line was telling me that I was not set up for auto payments and saying that I owed something for last month. Mon. I called Angela and everything was straightened out. I enjoyed working with Angela and looking forward to a long standing relationship."

Thomas Hall

September 28, 2022

5  out of  5 rating by Thomas Hall
"Angela and the State Farm team have provided me with above and beyond service with 100% satisfaction. I was able to bundle my home and car insurance together for a great rate. Angela made sure to break down my coverage and compare options to help provide me with a personalized service that worked best for my family. She was also one of the first to call and congratulate me on the closing of my new home. I highly reccomend getting in touch with the team to see how they can help you save on coverage ! :)"