
State Farm® Insurance Agent John Cole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joe Eberhardt
March 26, 2025
"Laura was prompt, professional and a pleasure to work with...(adding coverage for a new vehicle)."
"Hi Joe, thank you for your wonderful review! We're delighted to hear that Laura was a pleasure to work with while adding coverage for your new vehicle. We strive to provide excellent service, and it's great to know we met your expectations. If you need any further assistance, please feel free to reach out."
Tony Hill
March 25, 2025
"I absolutely do not appreciate how I was treated with my personal information being used without my formal consent!"
Nad Mars
March 24, 2025
"Laura has been a big help with me getting my insurance from start to finish! She explained things clearly and even when I still did not fully understand something, Laura has been nothing less than helpful! Thank you so much for all of your help!!"
"Thank you for sharing your experience with Laura! We're delighted to hear that she provided such helpful and clear guidance throughout your insurance process. It's wonderful to know that she was able to assist you even when things were a bit confusing. Your appreciation means a lot to us, and we'll make sure Laura knows how much her efforts are valued. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us! "
Mark Scott
March 18, 2025
"Nina (staff person) was professional, courteous and helpful. She was also efficient and didn’t take up to much x😎"
"Thank you for your feedback! We're delighted to hear that Nina was professional, courteous, and helpful. It's great to know that she was also efficient and respected your time. Your kind words mean a lot to us, and we're grateful for your trust. If you ever need further assistance, please don't hesitate to reach out. Thanks again for sharing your experience! "
eileen b
March 17, 2025
"I called the Sate Farm office of John Cole to get an insurance quote and had a very pleasant and thorough interaction with Nina who made sure I was getting the same coverage as before - I actually am getting better coverage for far less than what we had been paying for Home and auto. Even added an Umbrella policy and we are still paying less. Nina was knowledgeable and personable. Would highly recommend. My neighbor had recommended them to us and she certainly steered us in the right direction!"
"Thank you for sharing your wonderful experience! We're thrilled to hear that Nina provided such a pleasant and thorough interaction, ensuring you received better coverage at a lower cost. It's great to know that you even added an Umbrella policy and are still saving money. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need further assistance, please don't hesitate to reach out. Thanks again for sharing your experience and for choosing us! "
timothy patterson
March 14, 2025
""I've had the absolute worst experience with the John Cole State Farm Agency in Pendleton, Indiana. The customer service is appalling, primarily due to Nina and other agents in the office. My main issues revolved around billing problems, which they refused to handle properly. Nina, in particular, was incredibly rude, dismissive, and completely unhelpful. She consistently refused to address my concerns or provide any solutions. Communication was consistently poor, with agents being unresponsive and uncooperative. It's clear they have no regard for their customers. I've never encountered such unprofessional and disrespectful behavior from an insurance agency. I strongly advise anyone considering State Farm in Pendleton to look elsewhere. Save yourself the frustration and find an agency that actually values its customers.""
Shane Miller
March 12, 2025
"Laura was extremely helpful and the coverage I have now exceeds the policy I had with a better rate"
"Hi Shane, thank you for sharing your experience! We're delighted to hear that Laura was extremely helpful and that your new coverage exceeds your previous policy at a better rate. Your feedback means a lot to us, and we're grateful for your trust. If you ever need further assistance, please don't hesitate to reach out. Thanks again for sharing your experience! "
Michelle Daugherty
March 6, 2025
"I am leaving my review for Nina… she was so nice and pleasant to talk to and so very accommodating. Nina answered all of my questions. Nina ROCKETS"
"Hi Michelle, thank you for your fantastic review! We're so glad to hear that Nina was accommodating during your visit. It's wonderful to know she answered all your questions and made such a positive impression. Nina truly rocks, and we appreciate you taking the time to share your experience. We look forward to serving you again! "
Ann B
March 4, 2025
"Agent was very knowledgeable and very helpful in getting insurance started for my family. Answered all questions I had. Highly recommend!!"
"Hi Ann, thank you for your wonderful feedback! We're delighted to hear that our agent was able to assist you effectively and answer all your questions. It's great to know that you found our service helpful in getting your family's insurance started. Your recommendation is highly appreciated. If you need any further assistance, please feel free to reach out. We're always here to help! "
Jim Wisner
March 4, 2025
"John and his team have always been great! Any time we have had a question, they have been there to answer swiftly. We recommend them to everyone we know for whatever insurance needs they might want."
"Hi Jim, thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our team has been able to assist you promptly and effectively. Your recommendation means a lot to us, and we're grateful for your trust in our services. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! "
Cody Hinz
February 6, 2025
"Laura was great. Super excited to be with state farm."
"Hi Cody, thank you for your wonderful feedback! We're thrilled to hear that Laura provided you with such a great experience. It's fantastic to know you're excited to be with State Farm. If you need any further assistance, please don't hesitate to reach out. We're always here to help! "
Tiffany Robinson
February 5, 2025
"She helped her real good and very understandable and she will be on your top which is a good thing because sometimes people need that and I’m one the ones that need it I wouldn’t mind work with her. I would work with her anytime and she can call me anytime she wants to. She’s a great person and a great worker"
"Thank you Tiffany for your kind words! We are thrilled to hear you had a good experience with our office and look forward to helping with your insurance needs for many years to come!"
Wee Myers
February 3, 2025
"The staff is very friendly supportive and prompt on communication"
"Thank you for your kind words! We're thrilled to hear that you found our staff friendly, supportive, and prompt in communication. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. We're always here to help! "
Patricia D Evans
February 3, 2025
"Angela and John were super helpful in transitioning from my old insurance provider to State Farm. They walked me through the whole process making it easy for me. I would recommend them highly for their due diligence."
"Thank you for sharing your positive experience! We're delighted to hear that Angela and John made your transition to State Farm smooth and easy. Their diligence and helpfulness are truly appreciated. Your high recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're always here to help! "
Caleb White
January 27, 2025
"Shelby was great! She answered all my questions and was happy to help me with multiple quotes so I could decide what coverage I needed for my vehicle. Laura was quick to call me back and helped me to bundle car and home insurance to greatly reduce my rates! They have been very professional and quick to help. Highly recommended!"
"Hello Caleb, thank you so much for your kind words! We're thrilled to hear that Shelby and Laura were able to assist you so effectively. Our team strives to provide the best service possible, and it's wonderful to know that we could help you find the right coverage and save on your rates. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! "
Emily Pfister
January 9, 2025
"Nina was fantastic! Super easy process, best policy and I checked 3 places, for the lowest amount. Very impressed with the customer service!"
"Hello Emily, thank you for your fantastic feedback! We're thrilled to hear that Nina made the process super easy for you and helped you find the best policy at the lowest amount. Your satisfaction with our customer service is our top priority. If you have any further questions or need assistance with your insurance policy, please don't hesitate to reach out. We're here to help! "
Alexandra Spaulding
January 6, 2025
"Quick easy and cheapest rate around ! Angela made this process a breeze ♡"
"Hello Alexandra, thank you for your wonderful feedback! We're delighted to hear that Angela made the process quick and easy for you, and that you found the cheapest rate around. Your satisfaction is our top priority. If you have any further questions or need assistance with your insurance policy, please don't hesitate to reach out. We're here to help! "
Ed Riederich
January 3, 2025
"I can't say enoough of how great it was to work with Angela at State Farm. She got me a better rate than I had with Geico and saved me money with my home owners insurance. She was pleasant and I would highly recommend John Cole State Farm."
"Thank you for your fantastic feedback! We're thrilled to hear that Angela was able to get you a better rate and save you money on your homeowners insurance. It's wonderful to know that she made your experience pleasant. We appreciate your recommendation of John Cole State Farm. If you have any further questions or need assistance with your insurance policy, please don't hesitate to reach out. We're here to help! "
Stacy Forrester
January 2, 2025
"Wonderful service, very friendly"
"Hi Stacy, thank you for your kind words! We're delighted to hear that you found our service wonderful and our team very friendly. Providing excellent customer service is our top priority. If you have any further questions or need assistance with your insurance policy, please don't hesitate to reach out. We're here to help! "
Linda Frey
December 13, 2024
"Amazing customer service! Laura took the time to inform me of all my options and helped my husband and I to get the coverage we needed. I would highly recommend Laura and Cole for all insurance needs."
"Hi Linda, thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Laura and Cole. It's great to know that Laura took the time to inform you of all your options and helped you and your husband get the coverage you needed. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're always here to help!"
Leslie Kovach
December 13, 2024
"Very helpful in comparison of their company and the one I have. The agent that helped me was able to lower my costs so I switched to their company. Thank you And Merry Christmas to all Lk"
"Hello Leslie, thank you for your feedback! We're delighted to hear that our office was able to help you compare companies and lower your costs, leading you to switch to us. Your satisfaction is our priority. Thanks again for the great review and for your trust in State Farm Insurance! Wishing you a Merry Christmas and a wonderful holiday season!"
Michael Butler
December 9, 2024
"Service has been efficient and cost saving so far. Angela has been great to deal with."
"Hello Michael, thank you for your feedback! We're delighted to hear that you've found our service efficient and cost-saving. It's wonderful to know that Angela has been great to deal with. Your satisfaction is our priority. If you ever need further assistance, please don't hesitate to reach out! "
Mark Fields
November 19, 2024
"Great customer service. Your agent resolved an issue within a couple hours, called me back and got me insured !!!!"
"Hello Mark, thank you for your wonderful feedback! We're delighted to hear that our agent was able to resolve your issue so quickly and get you insured within a couple of hours. Your satisfaction is our priority. If you ever need further assistance, please don't hesitate to reach out!"
Tekila Griffin
November 12, 2024
"I love it Angela is so sweet and easy to talk to she answers every question and always ask how my family is doing I feel like she is apart of my family"
"Tekila, thank you for your heartfelt review! We’re so glad to hear that Angela has made such a positive impact on your experience. Her kindness and attentiveness truly shine through, and it’s wonderful to know she feels like part of your family. If you ever need anything else, don’t hesitate to reach out. We appreciate your support!"
Mary Feaster
November 8, 2024
"I feel so good about this purchase. I appreciate Laura's knowledge and professionalism. I'm so glad she cold called me. Lol"
"Hello Mary, thank you for sharing your positive experience! We’re delighted to hear that Laura’s knowledge and professionalism made your purchase a great one. It’s wonderful to know that her cold call turned out to be so beneficial for you. If you need any further assistance, please don’t hesitate to reach out. "