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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joanna Graham

September 25, 2024

5  out of  5
rating by Joanna Graham
"Laura was awesome to work with she got us a great deal on a bundle insurance and the process took less than 5 minutes."
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James lynn

September 25, 2024

5  out of  5
rating by James lynn
"Nina is my go to every time I call she has helped me with every vehicle I own which is 4 cars. If she isn't available when I call she returns my calls with in the hour and is always on top of it. I couldn't be happier with the service that she provides."
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Kevin Abel

September 24, 2024

5  out of  5
rating by Kevin Abel
"Laura was very helpful . I switched over to State Farm. The transition was was easy and fitting for my needs . I would recommend giving them a call . They saved me money from my previous provider."
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Amy Ennis

September 11, 2024

5  out of  5
rating by Amy Ennis
"Angela is awesome! She made switching to State Farm as seamless as possible and saved us money as well. I highly recommend taking your insurance needs to them."
We responded:
"Amy, thank you so much for your kind words! We’re thrilled to hear that Angela made your switch to State Farm seamless and helped you save money. Your recommendation means a lot to us, and we’re grateful for your trust in handling your insurance needs. If you ever need anything else, please don’t hesitate to reach out!"
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Amos L Montgomery Meggett

August 25, 2024

5  out of  5
rating by Amos L Montgomery Meggett
"This State Farm Insurance agent is the real deal. He makes sure you come first and works hard to meet all of your needs!"
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that our State Farm Insurance agent has provided such exceptional service, always putting your needs first and working hard to meet them. Your satisfaction is our top priority, and it’s wonderful to know that we’ve met your expectations. Thanks again for sharing your experience!"
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Brandon Elliott

August 23, 2024

5  out of  5
rating by Brandon Elliott
"Nina is great to work with and always helps me when I need it."
We responded:
"Thank you for your kind words! We’re delighted to hear that Nina always takes great care of you. Your satisfaction is our top priority, and it’s wonderful to know that Nina consistently provides excellent service. Thanks again for sharing your experience!"
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Devon Foster

August 23, 2024

5  out of  5
rating by Devon Foster
"Nina always takes great care of me."
We responded:
"Devon, thank you for your kind words! We’re delighted to hear that Nina always takes great care of you. Your satisfaction is our top priority, and it’s wonderful to know that Nina consistently provides excellent service. Thanks again for sharing your experience!"
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Adam Agapie

August 22, 2024

5  out of  5
rating by Adam Agapie
"Laura was absolutely wonderful. Held my hand thru the whole process. Couldn’t be more please to buy insurance lol so that should tell you how great she is. Thanks again"
We responded:
"Adam, thank you for your fantastic feedback! We’re thrilled to hear that Laura provided such wonderful support throughout the entire process. It’s great to know that she made buying insurance a pleasant experience for you. Your kind words mean a lot to us, and we’ll be sure to share them with Laura and the rest of the John Cole State Farm Insurance team. Thanks again for sharing your experience!"
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Molly Kruger

August 16, 2024

5  out of  5
rating by Molly Kruger
"My agent Laura is fantastic. She’s been so helpful with adding a car and house to existing my policy. She also made getting my wedding ring insured a breeze. I truly appreciate her diligence in following up with tasks that needed to be done and I couldn’t be more happy with the John Cole team and State Farm! Highly recommend based on pricing and customer service."
We responded:
"Molly, thank you for your fantastic feedback! We’re thrilled to hear that Laura has been so helpful in adding your car and house to your policy, and making the process of insuring your wedding ring a breeze. Her diligence and follow-up are truly appreciated. We’re glad to know you’re happy with the John Cole team and State Farm. Your recommendation based on our pricing and customer service means a lot to us. If you need any further assistance, please don’t hesitate to reach out!"
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Caleb White

August 13, 2024

5  out of  5
rating by Caleb White
"Laura provided quick service and answered all of my questions. She was very friendly and helped me with the exact coverage I needed. I did not have to go through any process of robot answers and pressing numbers just to speak with someone. Thank you very much for the help!"
We responded:
"Caleb, thank you for sharing your experience! We’re delighted to hear that Laura provided you with quick and friendly service, and that she was able to help you find the exact coverage you needed. We’re glad you appreciated the personal touch without having to deal with automated systems. Your satisfaction is very important to us. If you need any further assistance, please don’t hesitate to reach out!"
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Elmer Abner

August 1, 2024

5  out of  5
rating by Elmer Abner
"Above and beyond"
We responded:
"Elmer, thank you for your kind words and for trusting John Cole State Farm with your insurance needs. We can't thank you enough for your support. Your satisfaction and trust mean a lot to us. If you need any further assistance, please don’t hesitate to reach out! "
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Tonia Porter

July 25, 2024

5  out of  5
rating by Tonia Porter
"Nina Elliot has been helping me with my insurance needs for 13 years. I can always count her to let me know when I need to upgrade to get the most out of my policies!"
We responded:
"Thank you, Tonia, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Nina, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Connie Thomas

July 25, 2024

5  out of  5
rating by Connie Thomas
"John Cole insurance is the best, Nina is always there to help you when your having a problem and there to help you keep your insurance updated"
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that you consider John Cole Insurance the best and that Nina has been consistently helpful in addressing your concerns and keeping your insurance updated. Your satisfaction and trust mean a lot to us. If you need any further assistance, please don’t hesitate to reach out!"
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destinee foster

July 25, 2024

5  out of  5
rating by destinee foster
"Nina is great and always answers my questions"
We responded:
"Thank you for your kind words! We’re delighted to hear that Nina consistently provides you with great service and answers all your questions. Your satisfaction is very important to us. If you need any further assistance, please don’t hesitate to reach out!"
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Brenna Ritteger

July 18, 2024

5  out of  5
rating by Brenna Ritteger
"Crazy how above and beyond they go to help get you what you need Shannon has literally been the best agent i have ever had compared to all other companies that I have had for insurance"
We responded:
"Thank you for your amazing feedback! We’re thrilled to hear that Shannon has gone above and beyond to meet your needs and that you consider her the best agent you’ve ever had. Your satisfaction and trust mean the world to us. If you need any further assistance, please don’t hesitate to reach out!"
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Fritz Meyer

July 1, 2024

5  out of  5
rating by Fritz Meyer
"Laura, did an excellent job of explaining coverage and rates. Very informative and pleasure to work with."
We responded:
"Thank you for your kind words! We’re delighted to hear that Laura provided you with excellent service and clear explanations of coverage and rates. It’s wonderful to know that you found her informative and a pleasure to work with. If you need any further assistance, please don’t hesitate to reach out!"
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Lisa Bartlett

July 1, 2024

5  out of  5
rating by Lisa Bartlett
"John Coles’s entire team have been so helpful and friendly for all these years with working with them. One of these days I am going to stop in just to out a face with their voices!!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that John Cole’s team has been helpful and friendly over the years. We would love to meet you in person and put a face to the voice! Your continued trust and support mean a lot to us. If you need any further assistance, please don’t hesitate to reach out!"
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tamara Fuseini

June 28, 2024

5  out of  5
rating by tamara Fuseini
"The agent who assisted me was pleasant and professional. Gave me a great quote, so of course I purchased insurance. Unbeatable prices, friendly, and very supportive."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that our agent provided you with pleasant and professional service, and that you found our prices unbeatable. Your satisfaction is our top priority, and we’re glad we could support you in finding the right insurance. If you need any further assistance, please don’t hesitate to reach out!"
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Stardog765

June 24, 2024

5  out of  5
rating by Stardog765
"Had not checked up on my home owners insurance in some years and Nina was very helpful walking me through that. Great customer service. Thank you."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Nina was able to assist you with updating your homeowners insurance and provide great customer service. Your satisfaction is important to us. If you need any further assistance, please don’t hesitate to reach out!"
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Jenna Chipman

June 19, 2024

5  out of  5
rating by Jenna Chipman
"Nina is always there when I need something taken care of. She is the best! Always so fast to help. I am very pleased with having them for my car insurance."
We responded:
"Thank you for your kind words! We’re delighted to hear that Nina has consistently provided you with fast and reliable service. Your satisfaction with our car insurance means a lot to us. If you need any further assistance, please don’t hesitate to reach out!"
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Jason Mollenkopf

June 19, 2024

5  out of  5
rating by Jason Mollenkopf
"John Cole and his team are always available and have your back! My daughter blew a tire on the way to work the other day and the mobile app for roadside assistance was simple. The towing company was there in 45 min to change the tire. Did a great job! Thanks State Farm for being there for us time and time again!"
We responded:
"Thank you for sharing your experience! We’re so glad to hear that John Cole and his team were able to assist your daughter quickly and efficiently. It’s great to know that the mobile app for roadside assistance made the process simple and stress-free. Your continued trust in State Farm means a lot to us. If you need any further assistance, please don’t hesitate to reach out!"
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Tony aztecaalcon

June 6, 2024

5  out of  5
rating by Tony aztecaalcon
"Very professional very friendly"
We responded:
"Tony, thank you for your kind words and trusting State Farm with your insurance needs. Your support is greatly appreciated!"
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Jeff Partlow

June 3, 2024

5  out of  5
rating by Jeff Partlow
"I had the best experience with Laura she answered every question I ask her. I was very pleased with the professional experience she gave. Thank You. Jeff"
We responded:
"Jeff, thank you for sharing your positive experience, Jeff! We’re thrilled to hear that Laura provided you with excellent service and answered all your questions. Your satisfaction with her professionalism means a lot to us. If you need any further assistance, please don’t hesitate to reach out!"
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Travis Lush

June 3, 2024

4  out of  5
rating by Travis Lush
"Easy to get Hold of agent. Very friendly."
We responded:
"Travis, thank you for your feedback! We’re glad to hear that you found it easy to get in touch with our agent and that you had a friendly experience. At John Cole’s State Farm agency, we strive to provide accessible and personable service. If you need any further assistance, please don’t hesitate to reach out!"
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Debby Blackmon

May 6, 2024

5  out of  5
rating by Debby Blackmon
"Nina is awesome! She is very professional and efficient!"
We responded:
"Hi Debby, thank you for the five-star review and for your kind words about Nina. We are so happy that you had an awesome experience with her! We’re proud to have Nina on our team, and your feedback is a testament to her dedication. If there’s anything else we can assist you with, please let us know."